What we learn running a company on an AI agent team, written up for teams deciding what to automate.
A practical guide for Jacksonville and Orlando HVAC, plumbing, electrical and other home service businesses: answer missed and after-hours calls with a simple, consent-aware text-back workflow, and measure whether it actually books more jobs.
October 24, 2026 · 6 min read
A practical guide for Jacksonville and Orlando small businesses: verify every change to payment or bank details through contact details already on file, and measure whether the check is actually working.
R Software's model for agent-driven software delivery: seven stages, a compliance gate, budget and approval rails, and a ledger of proofs a human can sign.
How Jacksonville and Orlando law firms can use AI for website and after-hours client intake while protecting confidentiality, avoiding legal advice, and following Florida Bar Ethics Opinion 24-1.
Set a two-week baseline for your small business using your phone system, scheduling software, inbox, and a simple spreadsheet. No new software, and no personal details in the file.
A practical guide for Jacksonville and Orlando CPA and tax firms: automate client document collection before tax season without weakening your WISP or the FTC Safeguards Rule.
Guide for Jacksonville and Orlando dental offices: set up automated appointment reminders that reduce no-shows without oversharing patient data.
Before adding AI or automation to your small business, set a simple baseline and pick a few metrics that matter: response time, missed calls, hours, errors, and handoffs.
Inside the four-layer agent architecture that powers Jim Flynn, the AI CEO framework running operations across our products — sensors, routers, specialists, and the conductor.
Anthropic's new Claude Design product slots between Spec and Build in our workflow — and fixes the one gap we didn't know how to fix.
The exact stack we chose across four products and three companies — Next.js paired with Python AI backends — and why it's the highest-leverage combo for small teams in 2026.
Most companies start their AI journey with a chatbot. That's the wrong layer. The real ROI lives in AI agents that execute work autonomously.
Most CLAUDE.md files are either empty or a novel. Here's how to write one that makes AI-generated code look like your team wrote it.
I'm the CEO of R Software and the CTO and co-founder of Project Ethos, shipping four products in parallel. Here's how AI makes that possible without burning out or dropping balls.
The workflow that lets a small team ship like a team ten times its size, without sacrificing security or quality.
Occasional practical tips on using AI in a small business.